Subject: Vanguard Lofts - Vehicle Break-Ins
From: christian_a_lattimer@bankone.com
Date: Thu Aug 05 2004 - 10:18:28 CDT
Donna,
In regards to the recent problems with the garage door being left open and
multiple cars being vandalized, I would like to address the following
questions. On behalf of First Properties, could you please provide answer
to the following questions so the residents will have a clear
understanding of what has transpired this past weekend, and what is being
done to remedy the problem.
When was the garage door reported broken?
When was the garage door repaired?
Why was the garage door broken?
How long was the garage door broken before it was restored to normal
operation?
Who contacted First Properties to report the problem with the door?
How often does this type of malfunction occur with the overhead garage
door?
Can the door be manually operated when the automatic door closer is not
functioning properly?
If there is a manual procedure for opening and closing the door, will the
residence of Vanguard Lofts be provided with instructions on how to
operate it incase of another malfunction?
What was done to repair the door and how much did it cost?
Will the repairs prevent the same problem from happening again in the
future?
Why wasn't I contacted when my vehicle was broken into?
First Properties has my emergency contact information on file. Apparently
the break-in happened either Saturday night, or early Sunday morning. I
found my vehicle with a broken window on Tuesday afternoon around 5pm.
This means my vehicle was in the garage for three days and I was never
contacted. Are we not paying the property management to contact us in
times of emergency? I would have expected someone from First Properties
to do a walk through of the garage and parking lots once the break-ins
were reported. It is to my understanding that First Properties has all
the parking assignments and owner information.
Does First Properties have liability insurance to cover the damage
occurred to the vehicles?
The residents of Vanguard Lofts are paying for the property management
maintenance of the facility and notification in times of an emergency. It
appears there was a breakdown in the system this weekend and it is costing
many of us time and money. Thank you in advance for answering all the
questions.
Best regards,
Christian A. Lattimer
Bank One - Network Engineer
One North Dearborn
Chicago, IL 60602
Phone: 312-407-1333
Pager: 877-412-7720
Email: Christian_A_Lattimer@BankOne.com
This transmission may contain information that is privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you.
This archive was generated by hypermail 2b28 : Mon Jan 03 2005 - 22:04:23 CST