Subject: Re: USADish
From: rodellknight@ameritech.net
Date: Thu Mar 20 2008 - 13:11:55 CST
What if we have an old receiver. And we buy our own HD DVR receiver. What is required to have the new receiver and smart card switched over. Can Dish Network do that or must USA Dish do that? Anyone know?
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-----Original Message-----
From: christian.a.lattimer@jpmchase.com
Date: Thu, 20 Mar 2008 13:48:34
To:vanguard-talk@venus.soci.niu.edu
Cc:vanguard-talk@venus.soci.niu.edu, vanguard-talk-bounce@venus.soci.niu.edu
Subject: RE: USADish
Response to Mike's questions...
Q: If we go to an outside source is Roddy obligated by contract to support
or reconfigure these units?
A: You'll need to refer to the contract and discuss this option with Roddy
at USA Dish. My response is that he will not support the satellite
receiver or establish a connection/service unless you purchase the
equipment from USA Dish. (This is how he makes money.)
I'll give you this tid bit of information. All Dish Network satellite
receivers are standard issue equipment. There is nothing special about
the equipment installed in our building. But as with all purchases, buyer
beware. If you purchase a satellite receiver and ask USA Dish to hook up
the receiver, chances are they won't support the equipment or they will
charge you a fee equivalent to the purchase of a new satellite receiver.
We can ask USA Dish to provide their current price structure for all
equipment. A published price for all current equipment and services will
prevent Roddy from playing any price games.
Best regards,
- Chris
Mike <mtm1018@yahoo.com>
Sent by: vanguard-talk-bounce@venus.soci.niu.edu
03/19/2008 06:18 PM
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Subject
RE: USADish
Understood, I've found several sources that offer the unit cheaper and at
one point I was told by Roddy if they dont work due to compatibility
issues we are SOL. If we go to an outside source is Roddy obligated by
contract to support or reconfigure these units? If he is is there a
service level agreement in place or does he just go back to not retuning
calls? Please keep in mind I did place an order through Roddy and
cancelled after waiting 4 month with no return calls and I did order at a
preimium at the time where the cost was almost $800.
Mike #405
-----Original Message-----
From: christian.a.lattimer@jpmchase.com
Sent: Wednesday, March 19, 2008 5:53 PM
To: vanguard-talk@venus.soci.niu.edu
Cc: vanguard-talk@venus.soci.niu.edu;
vanguard-talk-bounce@venus.soci.niu.edu
Subject: Re: USADish
Ok, let me go over this ONE more time...
Currently we are locked into a 10 year contract with USA Dish. USA Dish
has exclusive rights to the property. The contract between Vanguard Lofts
Condo Association and USA Dish is posted on the website for all owners. It
was signed by the Board of Directors on August 29, 2000. (Long before
many of us moved into the building.) USA Dish resells Echostar/Dish
Network to our building. (USA Dish is the middle man.) USA Dish owns the
satellite equipment and portions of the distribution infrastructure in the
building. Roddy at USA Dish can sell or rent (his choice) satellite set
top receivers to his customers. In this case, Roddy has chosen to sell
the new HDTV and DVR equipment to the residents in the building. Roddy is
setting his own prices for the equipment. (This is how he makes money.)
The prices are comparable to the retail price you will find for the exact
same equipment at many retailers. For instance, if you look around on the
internet you will find the Dish Network VIP722 (HDTV DVR) listed from $400
- $550. Roddy is selling the same receiver for $499. I'm sure he is
getting the equipment from a supplier and making anywhere from $100 - $200
per unit.
Standard Echostar/Dish Network receivers will work on our system. The
satellite receivers that get installed in our building are the same
satellite receivers you can purchase off the street. There is nothing
special about them. If you move, and you own the equipment, you can
establish your own residential account with Echostar/Dish Network using
your satellite receiver. The problem is our property is licensed as a
multi dwelling unit (MDU) with Echostar/Dish Network under the
reseller/provider USA Dish. The activation of a new receiver must be
performed by USA Dish. If you call Echostar/Dish Network and attempt to
activate a new receiver on your own, you will be denied. The activation
must be initiated by USA Dish. (Did I mention... this is how USA Dish
makes money.)
The details are in the contract. I don't think there is one person in the
building that is happy with the current contract... but it is what it is.
Outside of pricey and lengthy litigation and a ruling by a judge, we are
stuck in the contract until it expires.
This means there is approximately 864 days until the contract expires on
7/31/2010. $500 divided by 864 days equals $0.57 per day. So it will
cost you $0.57 a day to pay off the new HDTV DVR receiver and you will own
the equipment. (Please keep in mind that program pricing is set by Dish
Network.) The equipment is also transportable and you can establish a new
residential account with Dish Networks if you decide to move prior to the
expiration of the contract.
If the HDTV DVR unit is out of your price range, there are less expensive
options with fewer bells and whistles.
Best regards,
- Chris
Robin Raffel <raffs23@sbcglobal.net>
Sent by: vanguard-talk-bounce@venus.soci.niu.edu
03/19/2008 03:21 PM
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Re: USADish -
I just had Roddy here at my place because I wanted to
upgrade my box to a DVR box. It took me 3 days and
about 10 calls to finally get him here but he did show
up and on time.
I wanted to get a DVR box to replace my TIVO. When
Roddy came he explained to me that we as the home
owners would have to buy the box from him for $500.
I think that is totally crazy. I don't understand why
we can't rent the boxes like we do just the regular
dish box. If was to be able to call Dish Network
directly to change to a DVR box I could rent it.
I don't understand why I would have to pay $500 for
this.
Can someone please explain this to me.
Thanks,
Robin
#713
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