RE: Big Skyz Internet - Investigation & Results


Subject: RE: Big Skyz Internet - Investigation & Results
From: Mary Deskovich (mdeskovich@yahoo.com)
Date: Tue Jun 17 2008 - 10:28:26 CDT


I provided BigSkyz w/ a new credit card # which was apparently invalid because they left a message on my machine to that effect a week ago.  They left the 630# as a call back.  I have been trying to contact the 630 # for over a week and have gotten no answer, not even the answering machine to leave a message that I had called.  I finally called the 269# this a.m. and left a message for them to call me back.  Let's see how prompt they are in returning calls that are to their benefit.  In the meantime, I have Internet service that appears to be the BigSkyz connection, unless there is someone nearby using another service who has named their connection the same as mine.
 
Mary

--- On Tue, 6/17/08, christian.a.lattimer@jpmchase.com <christian.a.lattimer@jpmchase.com> wrote:

From: christian.a.lattimer@jpmchase.com <christian.a.lattimer@jpmchase.com>
Subject: RE: Big Skyz Internet - Investigation & Results
To: vanguard-talk@venus.soci.niu.edu
Cc: vanguard-talk@venus.soci.niu.edu, vanguard-talk-bounce@venus.soci.niu.edu
Date: Tuesday, June 17, 2008, 10:08 AM

All,

Just an FYI... Roddy has a past history of not processing service
cancelations in a timely manner. For this reason, if you have canceled
service with Roddy make sure you do not get billed on your next credit
card statement. If you have a problem, call your credit card company and
dispute the charges. Indicated the service has been terminated.

In regards to AT&T DSL service... Kelly makes some good points. It's
easy to setup and it works! I think everyone will be completely satisfied
with the AT&T service... and the service will only get better with time.
AT&T is working on system wide upgrades to deliver new services in the
near future (e.g. HDTV, on demand programming, etc.). If you have
establish AT&T service now for your internet, this puts you in a good
position to transition your cable/television service to AT&T as soon as it
becomes available.

- Chris

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