Number for Dish Service


Subject: Number for Dish Service
From: Jim Thomas (jthomas@sun.soci.niu.edu)
Date: Sat Apr 07 2007 - 15:03:52 CDT


A quick reminder: Apparently, there's still some confusion about how to
get a hold of Dish Network/Roddy for service and technical issues.

The contact information put under doors a few weeks ago, but in case you
lost it, the short version:
For technical service issues, Call USADISH Service at 1-630-539-1154
If you don't get a response, email Roddy: officeofthechairman@get-usa.com

Here are the flyers distributed a few weeks ago on upgrades and service
issue:
    http://1250westvanburen.com/private/docs/dish1.doc
    http://1250westvanburen.com/private/docs/dish2.doc

(Note: If you don't have an account on the Vanguard Lofts' Homepage,
contact with me or Chris Lattimer, the Board President at:
         c_lattimer@yahoo.com

So, make sure you dial the correct number for your service requests to
Roddy. If you have problems with service, follow the complaint procedure
we suggested last fall:
  Send the Board the following information:
      --name/unit number
      --date/time called
      --the number you called (this is critical!)
      --a brief (one sentence) summary of what happened

We'll keep information on file, but if it's not complete information, we
can't file it.

Thanks,

Jim / 501



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