Subject: RE: USADish - New Phone
From: Jim Thomas (jthomas@math.niu.edu)
Date: Sun Feb 03 2008 - 13:03:05 CST
Mike, you suggest that we "centralize" complaints and have a sit-down
with Roddy. As we've written repeatedly over the last 18 months, we
ARE centralizing complaints. That's why we ask people to send us the
information. We had a sit-down with Roddy last year. We have
communicated owner discontent, as has 1P over the years, and as have
previous Boards. Chris Lattimer also did some in-depth inquiries and
complaining to Dish Network. They are unwilling to intervene
unless there is demonstrable non-compliance with our contract by
USADish.
In short, we've been doing, and continue to do, what you suggest. We're
also trying to find ways to expand the broadband choices for owners.
Jim
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