Subject: Fwd: Re: Digital Satellite
From: John Luedtke (jp1250@yahoo.com)
Date: Wed Aug 23 2000 - 12:12:06 CDT
Everyone,
Just to keep everyone informed, below is the original response to Amit's earlier e-mail. I will be putting together a list of Frequently Asked Questions and answers which I will leave by the mailboxes. Hopfully this will clear up some of the concerns and misinformation floating around.
Thanks,
John Luedtke
John Luedtke <jp1250@yahoo.com> wrote:
Date: Tue, 15 Aug 2000 10:07:51 -0700 (PDT)
From: John Luedtke
Subject: Re: Digital Satellite
To: Amit Choksi ,
"'board@vanguardlofts.com'"
To answer some of your questions:
The provider being considered is Dish Networks. They are the only one in our area. The information I have seen shows that the channels you mentioned are available. We will have to check to see whether additional equipment is required.
Regarding the 10 year contract - originally they wanted 20 years and we said no. Prime Cable is the only choice in the area until about 2003 when TCI digital cable enters our area. It's the only way to get all the equipment free. Your points are well founded about service, technology and repair guarantees and the like. We will get more info on that.
Pricing for channel packages is the same as for individual homeowners
John Luedtke
Amit Choksi <achoksi@iec.org> wrote:
This is in response to the notice about a satellite system.
I would like to get satellite TV, and have been wanting to do so since I
first moved in. Looking through the list of Pro's and Con's about the deal.
1) Who is the provider that we are considering
2) If this provider is someone other than Dish Networks, do they offer
Asian/Indian programming such as TVAsia and ZeeTV?
3) Will a separate dish and decoder box be needed for Indian programming?
4) If we choose to go with this provider and they do not provide indian
programming, will individuals be allowed to find an alternate provider for
just this programming?
5) I would be very hesitant to lock into a contract for a technology based
service for more than 1 year. While I understand that there are deployment
costs that need to be offset, 10 years is a very long time. Nowad! ays,
technology related to any type of data transmission is changing on an almost
daily basis. If we sign up for this service, what guarantees will we have
that our provider will stay current with new technologies? What guarantees
will we have that new technologies adopted by our provider will be made
available to us at the same time they are available to their single
unit/home residential customers?
6) Will our monthly costs be at or below what home customers pay?
7) Does their contract specify a service level agreement of any kind? Since
we will be locked in with them for 10 years, we need to make sure they have
incentives to make prompt repairs. For example, businesses sign up to 3 year
contracts with phone companies for high speed fiber internet access. Even
though they are bound by a 3 year contract, a problem not resolved in 30
days would allow a business to terminate their contract.
These are just a few questions tha! t came to mind. Maybe if you could
summarize the questions/concerns/pluses that individuals have sent in an
email to everyone that might spur some more thinking and conversation. This
is a very big decision, so lets make sure we do it right and think
everything through.
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