Subject: RE: dish vs. cable
From: Amit Choksi (achoksi@iec.org)
Date: Wed Aug 23 2000 - 11:30:57 CDT
Thanks,
though I didn't see any answers for service level agreements and upgrades.
any progress in those areas?
-----Original Message-----
From: daaron [mailto:daaron@interaccess.com]
Sent: Wednesday, August 23, 2000 10:55 AM
To: Amit Choksi
Cc: discussion@vanguardlofts.com
Subject: RE: dish vs. cable
Amit,
Most of these questions were answered earlier this week. And the ones that
were not will be addressed with the representative this evening.
Thanks for your input.
Debra
>===== Original Message From Amit Choksi <achoksi@iec.org> =====
>I shared some of the concerns with the board a week or so ago, but since I
>will also be unable to attend the meeting and I would like to share my
>concerns with the entire group also.
>
>
>I would like to get satellite TV, and have been wanting to do so since I
>first moved in. Looking through the list of Pro's and Con's about the deal:
>
>1) I would be very hesitant to lock into a contract for a technology based
>service for more than 1 year. While I understand that there are deployment
>costs that need to be offset, 10 years is a very long time. Nowadays,
>technology related to any type of data transmission is changing on an
almost
>daily basis. If we sign up for this service, what guarantees will we have
>that our provider will stay current with new technologies? What guarantees
>will we have that new technologies adopted by our provider will be made
>available to us at the same time they are available to their single
>unit/home residential customers?
>
>2) Will our monthly costs be at or below what home customers pay?
>
>3) Does their contract specify a service level agreement of any kind? Since
>we will be locked in with them for 10 years, we need to make sure they have
>incentives to make prompt repairs. For example, businesses sign up to 3
year
>contracts with phone companies for high speed fiber internet access. Even
>though they are bound by a 3 year contract, a problem not resolved in 30
>days would allow a business to terminate their contract.
>
>4) Do they offer Asian/Indian programming such as TVAsia and ZeeTV?
>
>5) Will a separate dish and decoder box be needed for Indian programming?
>Will they provide this equipment?
>
>6) If we choose to go with this provider and they do not provide Indian
>programming, will individuals be allowed to find an alternate provider for
>just this programming?
>
>These are just a few questions that came to mind. Maybe if you could
>summarize the questions/concerns/pluses that individuals have sent in an
>email to everyone that might spur some more thinking and conversation. This
>is a very big decision, so lets make sure we do it right and think
>everything through.
>
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>-----Original Message-----
>From: RStaszak@wrigley.com [mailto:RStaszak@wrigley.com]
>Sent: Wednesday, August 23, 2000 8:37 AM
>To: Group Discussion; Mary Janowski
>Subject: Re: dish vs. cable
>
>
>
>10 years is along time to be locked into any type of contract. With
>technology changing so quickly, is this what we really want to do? This
>product might be attractive now but is this the complete and total answer
>for the next 10 years? I agree with Mary!
>
>______________________________ Reply Separator
>_________________________________
>Subject: dish vs. cable
>Author: Mary Janowski <mjanowski@netscape.net> at WRIGLEY
>Date: 8/22/2000 7:58 AM
>
>
>
>
>
> Am I the only owner who is concerned about the board taking a
> (semmingly)
> huuried vote on the dish vs. Prime issue?
>
> I am e-mailing them urging them to postpone the vote until we
> can further
> examine our options. To be forced to accept ONE service is
> causing me
> consternation, not to mention the fact that I will be locked
> into this service
> (whether good or bad, affordable or expensive) for TEN years.
> I am asking
> that they look for a provider that does not insist on exclusivity.
>
> Yes, the security camera they offer sounds nice, but weighed
> against the fact
> that I will be compelled to have Dishnetwork, it seems that we
> might be better
> off purchasing a camera and allowing owners their choice of TV
> providers.
>
> I have been attempting, since last Tuesday, to contact Dishnetwork
> by phone.
> I have yet to get through to them, encountering a busy signal.
> If this is
> indicative of their customer service this might also suggest
> that this would
> not be a good decision.
>
> A decision of this magnitude should not be made hastilty. This
> affects the
> "resale-ability" of our units among other things. If you
> agree, please ask
> the Board to postpone the vote or to offer to present it to the
> entire
> association (all owners) for a vote.
>
> Mary
>
> _______________________________________________________________
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