Subject: RE: reporting problems
From: Kimberly J Winston (kimberly.j.winston.cegf@statefarm.com)
Date: Wed Jun 27 2001 - 10:37:13 CDT
Excellent point, JT.
I think ALL of us just want the problem fixed, and addressed in a
professional and polite manner. That is NOT to much to ask for.
Kimberly J Winston
708.209.2416
-----Original Message-----
From: jthomas@sun.soci.niu.edu [mailto:jthomas@sun.soci.niu.edu]
Sent: Wednesday, June 27, 2001 10:15 AM
To: marydeskovich@netscape.net
Cc: discuss@vanguardlofts.com
Subject: Re: reporting problems
> Excellent point that Debra makes about reporting problems. To whom do we
report them? The answering machine at 1P? the elevator company? a member of
the Board?
First Properties gave out a sheet that included an emergency repair
number. I called it immediately on FRIDAY AFTERNOON and followed
the instructions and left a message, as instructed in the voicemail
loop. If it's not answered until Monday, it's not much of an emergency
number, right?
Michael, we all love you dearly, but sniping at folks who are frustrated
and assuming they are wrong, and jumping off on them with such
hostility isn't going to help. No one is blaming you or First Properties.
The frustration is directed toward the elevator repair service.
A discussion list is, after all, a place to vent, and the venting
here has been quite calm, given the frustration.
~~~~~~~~~~~~~~~~~~~
Jim Thomas / Department of Sociology / Northern Illinois University
jthomas@sun.soci.niu.edu / http://www.soci.niu.edu/~jthomas
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