Subject: RE: Big Skyz Internet - Investigation & Results
From: Jim Thomas (jthomas@math.niu.edu)
Date: Mon Jun 09 2008 - 16:48:15 CDT
> I would like to cancel my internet service and just called my credit card company, who said I must first contact and cancel w/Big Sky. I'm traveling and don't have Roddy's number w/me - can someone please forward it?
Things are a bit confusing -- Roddy changed his USA Dish/Big Skyz
number to a Michigan exchange: 269-759-8819
He told us to call this new number, *not* the old one, and there was a
message on the old number to call the 269 number.
One owner just reported that she finally got through to Roddy for a
billing question and to cancel Big Skyz. She was told to call the
*old* number, which she did, and Tom Gordon, Roddy's ass't, answered.
Start with the 269 number and see what happens.
Did those with Big Skyz have a partial bill for April? An owner
reported today that the April bill was about $17.60 or so, compared with
about $23. Check the charges on your bills.
Jim
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