Subject: AT&T/DSL service available again
From: Jim Thomas (jthomas@math.niu.edu)
Date: Tue Jul 22 2008 - 13:54:02 CDT
A few weeks ago, some residents who indicated that they wanted AT&T DSL
service reported that AT&T said service was unavailable in our area
because of a shortage of ports. At the time, we called AT&T to see what
could be done to expand port availabilty. We also urged people to keep
calling AT&T in case ports were freed up or others became available.
I just got off the phone with AT&T. They said:
1) At this moment, there is service available to our building. So, if
you want AT&T's DSL, call them ASAP. You don't need a landline to have
DSL, but it costs about $5 more on some of the packages.
2) If you call and are told by AT&T that service is unavailable at
1250 West Vanburen, there's a backdoor that might work. Call AT&T's
Provisioning Department:
888-722-9337
You will get an automated message asking you for your two or three
digit "transfer number." Use either 421 or 510 (both worked when I
tried it). Then, when you get a live person, tell them you want DSL,
were told there were no more ports, and see if they can open something
up.
Jim
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