Subject: Re: Dish Network
From: Brian.Hanzal@us.henkel.com
Date: Sun May 10 2009 - 10:54:48 CDT
All- I don't want to sound repetitive; but I just called and I got the same message that Ian got-- tomorrow AM.
This is unacceptable customer service. I can understand if this was a individual box issue- but this is a whole building issue.
Brian Hanzal
Regional Account Manager
Henkel Corporation
----- Original Message -----
From: IAN L HEPBURN [ianhepburn@aol.com]
Sent: 10.05.2009 10:00 EST
To: "vanguard-talk@venus.soci.niu.edu" <vanguard-talk@venus.soci.niu.edu>
Subject: Re: Dish Network
I just called and they said they can come out tomorrow. This is
unacceptable. I urge others to call, the squeaky wheel gets the oil.
Sent from my iPhone
On May 10, 2009, at 9:45 AM, Robin Raffel <raffs23@sbcglobal.net> wrote:
>
>
> I just spoke with Kari at dish network. her ID # is 5JA.
> she said that several people have called from our building and they
> are sending out a tech today. but she said the more people that
> call, the faster a tech will come out!!
> so, everyone please call!!!
>
> robin raffel 713
>
>
> --- On Sun, 5/10/09, mdeskovich@yahoo.com <mdeskovich@yahoo.com>
> wrote:
>
>> From: mdeskovich@yahoo.com <mdeskovich@yahoo.com>
>> Subject: Re: Dish Network
>> To: vanguard-talk@venus.soci.niu.edu
>> Date: Sunday, May 10, 2009, 8:21 AM
>> I had made an appt last night before I knew it was
>> building-wide (accofrding to the moron I spoke w/ last
>> night, there had been no other problems reported). This AM
>> when I read the other posts it seemed that a tech was coming
>> out to deal w/ the large problem so I called to cancel my
>> individual appt. I was told that there was no tech scheduled
>> to come out today and was advised to keep my original appt.
>> So, whoever thinks someone is coming out today may want to
>> verify.
>>
>> Mary
>> ------Original Message------
>> From: Barbara Thomas
>> Sender: vanguard-talk-bounce@venus.soci.niu.edu
>> To: vanguard-talk@venus.soci.niu.edu
>> ReplyTo: vanguard-talk@venus.soci.niu.edu
>> Sent: May 10, 2009 1:06 AM
>> Subject: Re: Dish Network
>>
>>
>> We called Dish and finally got to speak to a supervisor
>> after being on
>> the line for a very long time. He said there had been
>> several calls
>> from the building and it was being reported to the local
>> technicians
>> and they would be out tomorrow morning or "within 24
>> hours." Let's
>> hope so.
>>
>> I'll post tomorrow morning if i find out anything new.
>>
>> Barbara
>> 501
>>
>>
>> On May 9, 2009, at 11:21 PM, Barbara Thomas wrote:
>>
>>>
>>> We were watching a DVD when the outage happened, so
>> when the power
>>> went back on, we continued watching it and I only now
>> discovered that
>>> the satellite is not working.
>>>
>>> So it sounds like Dish couldn't help you. Did
>> they say that we needed
>>> someone to come out to the building to get it
>>> going again?
>>>
>>> Barbara
>>> 501
>>>
>>>
>>> On May 9, 2009, at 10:56 PM, Dom Shurba wrote:
>>>
>>>>
>>>> The outage has fried something in our satellite
>> system. (Just in
>>>> time for the Blackhawks game.) I just spent some
>> time on the phone
>>>> with dish network and thats what they think. How
>> do we get a
>>>> service call for something like this? Dom 612
>>>>
>> _________________________________________________________________
>>>> Windows Live™: Keep your life in sync.
>>>>
>> http://windowslive.com/explore?ocid=TXT_TAGLM_BR_life_in_synch_052009
>>>>
>>>
>>> Barbara Stewart Thomas
>>> barst@comcast.net
>>>
>>>
>>>
>>>
>>>
>>
>> Barbara Stewart Thomas
>> barst@comcast.net
>>
>>
>>
>>
>>
>>
>>
>> Sent via BlackBerry by AT&T
>
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