Subject: RE: Vanguard Lofts - Furnace/Heat Issues
From: Kimberly Hatch (kimberly.hatch.cegf@statefarm.com)
Date: Mon Nov 30 2009 - 16:00:35 CST
Kelly Certified's # is 847- 966-1155
-----Original Message-----
From: vanguard-talk-bounce@venus.soci.niu.edu [mailto:vanguard-talk-bounce@venus.soci.niu.edu] On Behalf Of Kelly Cacioppo
Sent: Monday, November 30, 2009 3:56 PM
To: Joy Ringger ; vanguard-talk@venus.soci.niu.edu
Subject: Re: Vanguard Lofts - Furnace/Heat Issues
Sorry to send the same request, but can I please have certified's number as well? My husband just got home and called to tell me that it's freezing in our place and that our heat isn't working. Add unit # 708 to the list. Thanks!
Sent from my Verizon Wireless BlackBerry
-----Original Message-----
From: Joy Ringger <ringger@sbcglobal.net>
Date: Mon, 30 Nov 2009 21:50:17
To: <vanguard-talk@venus.soci.niu.edu>
Subject: Re: Vanguard Lofts - Furnace/Heat Issues
my issue was the same as Ian's. Certified thought it was the vents on the roof and only charged me $38 to reset my furnace. How do I send a copy of the receipt to the board?
joy
On Nov 30, 2009, at 11:36 AM, Christian A Lattimer wrote:
>
> Thanks Ian. Please hold onto the receipt from your service call. > This is verification that your unit was inspected by a professional > and you had a potential problem with a vent stack. Send a copy to > the condo board and property management along with a quick note of > the company that serviced your unit. We can get in touch with the > company and get them access to the roof.
>
> Over the years many of the vent stacks on the roof have been > extended to address issues like this.
>
> Glad everything is working now. $38 was an inexpensive fix. I'm > sure others would like to use the same company for that price.
>
> - Chris
>
>
> -----Original Message-----
> From: vanguard-talk-bounce@venus.soci.niu.edu [mailto:vanguard-talk-bounce@venus.soci.niu.edu <mailto:vanguard-talk-bounce@venus.soci.niu.edu>
> ] On Behalf Of IAN L HEPBURN
> Sent: Monday, November 30, 2009 11:16 AM > To: vanguard-talk@venus.soci.niu.edu > Subject: Re: Vanguard Lofts - Furnace/Heat Issues > > > I had them out last night after they fixed Jay's unit and someone > elses.
>
> The gentleman seems to think that the problem has to do with the vent > on the roof which causes a downdraft and causes the units to > overheat. He feels that not all the units are affected, only the ones > with shorter vents. This was not a problem when the units were newer.
> Anyway, he adjusted the output (don't ask me what that is) and mine > has worked fine since he made the adjustments and only charged me $38 > for a service call. He knew what he was doing.
>
> Sent from my iPhone
>
> On Nov 30, 2009, at 11:09 AM, Christian A Lattimer <christian.a.lattimer@jpmchase.com
>> wrote:
>
>>
>> I've been monitoring the communications to determine if there is a >> pattern that would indicate a large scale problem. So far there >> isn't much of a pattern... thus indicating isolated incidents. The >> following units have reported problems with their furnace not >> working properly.
>>
>> 507 Hepburn, Ian
>> 508 Wolf, Jason
>> 602 Magallanes, Leticia
>> 603 Ringger, Joy
>> 613 Chapmon, Evelyn
>> 702 Shereyk, Ronald
>> 703 Elakkatt, Shiju
>> 714 Winston-Hatch, Kimberly J.
>> 713 Raffel, Robin
>>
>> Please keep in mind all vertical units share a common vent stack, so >> if there is a large scale problem that needs to be addressed, >> chances are multiple units in a vertical stack will experience the >> same problem.
>>
>> Units on the 5th floor reporting problems are on the east side of >> the building and the units above and below have not reported any >> issues.
>>
>> Units on the 6th and 7th floor experiencing problems are the *02 and >> *03 vertical stacks, and the *13 vertical stacks. Again, no issues >> have been reported on the lower floors or many of the adjacent units.
>>
>> The only issue that would be a "building related" issue would be the >> vent stack on the roof. If there is a problem with a vertical vent >> stack not functioning properly, this is something the condo board >> and property management will address.
>>
>> All problems with a furnace inside a unit are considered "owner >> issues" and need to be addressed by the owner of the unit. (Oh, the >> joy of being a home owner.) >> >> As Jason has stated in a previous email, the age of the furnace in >> your unit is close to 11 years old by now. If you have only had >> basic furnace maintenance for the past 11 years, chances are some of >> the components are near end of life and have less tolerance, thus >> shutting down the furnace in your unit.
>>
>> If you have an HVAC specialist out to your unit, and they report the >> problem to be an issue with the vent stack on the roof of the >> building, please report the issue to the condo board and property >> management. Send us the documentation of your service call and we >> will investigate the issue and have it resolved.
>>
>> At the moment, there is nothing to indicate a vent stack problem.
>> All we have is reports of owner maintained furnace equipment not >> functioning properly. The furnace equipment in these units could be >> failing for a variety of reasons.
>>
>> If your furnace is not working, it is best that you have a certified >> professional inspect your furnace and make the necessary repairs.
>>
>> Best regards,
>> Chris
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