Subject: RE: East (rear) Service Elevator
From: christian.a.lattimer@jpmchase.com
Date: Thu Nov 29 2007 - 16:02:26 CST
FYI... this was just received from All Types in regards to the rear
elevator:
Dear Joe,
This is in regards to the building located at 1250 VanBuren and the
freight elevator. It has come to our attention that the elevator has
intermittently not been functioning optimally. Myself and one of our
technicians have checked the elevator today at approximately 1:30PM and
have found that the elevator was running upon arrival to the building.
During our visit, it was found that the 1st floor interlock was failing
intermittently. We are currently in the process of obtaining a new
interlock for the 1st floor and will return later today to install it at
the building. We are hopeful that this should correct any problems you
are having. Please monitor the situation and notify our office
immediately if any further problems occur. We would like to correct any
issues you may have as customer service is our number one priority and
communication between the building and All Types Elevators, Inc. regarding
any issues is of utmost importance. We would also like to let you know
that I am aware that some building occupants were not pleased with one of
our technicians at the job site and his performance. Thank you for
notifying me of this and you can be assured that we have taken measures to
send different personnel to your building. Please call with any
questions.
All Types Elevators, Inc.
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