Subject: RE: East (rear) Service Elevator
From: Kelly Cacioppo (kellymcacioppo@hotmail.com)
Date: Thu Nov 29 2007 - 23:46:26 CST
Can someone please let All Types know that NOTHING was wrong with the gentleman repairing the elevator - he was trying to do his job and just because First Properties wasn't communicating with him does not mean that tenants here were "not pleased with him or his performance." I feel terrible that this gentleman was reprimanded for telling the truth - that he didn't know what to fix - how is that his fault? > To: vanguard-talk@venus.soci.niu.edu> Subject: RE: East (rear) Service Elevator> From: christian.a.lattimer@jpmchase.com> Date: Thu, 29 Nov 2007 16:02:26 -0600> > FYI... this was just received from All Types in regards to the rear > elevator:> > Dear Joe,> > This is in regards to the building located at 1250 VanBuren and the > freight elevator. It has come to our attention that the elevator has > intermittently not been functioning optimally. Myself and one of our > technicians have checked the elevator today at approximately 1:30PM and > have found that the elevator was running upon arrival to the bui
lding. > During our visit, it was found that the 1st floor interlock was failing > intermittently. We are currently in the process of obtaining a new > interlock for the 1st floor and will return later today to install it at > the building. We are hopeful that this should correct any problems you > are having. Please monitor the situation and notify our office > immediately if any further problems occur. We would like to correct any > issues you may have as customer service is our number one priority and > communication between the building and All Types Elevators, Inc. regarding > any issues is of utmost importance. We would also like to let you know > that I am aware that some building occupants were not pleased with one of > our technicians at the job site and his performance. Thank you for > notifying me of this and you can be assured that we have taken measures to > send different personnel to your building. Please call with any > questions.> > All Types Elevators, Inc.> > > ----------------------------
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